Services
When your process doesn't look like anyone else's
Some problems can't be bought off the shelf: your own pricing rules, multi-tier approvals, integration with a system that has been running for ten years. That's when building costs less than bending the business to fit the software.
Who this is for
- Companies already on packaged software who work around it far too often
- Organisations with a process every vendor tells them to change
- Teams that need several disconnected systems joined into one flow
Scope of work
- Process discovery, sitting with the people who do the work daily
- System and interface design, approved before the first line of code
- Development in two-week increments, each one shippable
- Automated tests for the business-critical logic
- Data migration from the old system
- User training and handover documentation
Technology & capabilities
- Go
- Next.js
- Angular
- MySQL
- Redis
- Docker
Process
Typical timeline: 3–6 months for a mid-sized system
Discovery
Process documentation and agreed scope
Design
System architecture and interface mockups
Build
Delivery every two weeks
Handover
Data migration, training, operations documentation
What this service is
Custom software development means Cluvix studies how your business actually runs day to day, then designs and builds a system that matches your process instead of forcing you to bend your workflow around off-the-shelf software. The team sits directly with end users — warehouse staff, accountants, sales reps — to capture the real workflow, the edge cases, and the unwritten rules that no document ever mentions. The end result is a web system or backend API built on Go and MySQL, with a Next.js or Angular interface depending on whether it faces staff internally or customers externally. Full source code, technical documentation, and infrastructure access are handed over completely at project close, with nothing withheld to lock you into ongoing maintenance. This service fits businesses that already tried packaged software but keep working around it in spreadsheets and email, or that run multi-level approval flows that generic software can't model.
How it compares to other options
Compared to buying packaged software, building custom takes longer upfront since discovery and design happen before the first line of code, and the initial cost is higher because it isn't shared across other customers. In exchange, the system matches your process exactly instead of forcing a 70-80% fit, and there's no recurring per-seat license fee. Compared to hiring an in-house team from scratch, Cluvix already runs a two-week delivery cadence, has deployment infrastructure in place, and carries experience across industries, so a working version usually ships faster than a newly formed team could manage. The real weakness: if your problem is actually fairly common with nothing distinctive about it, building custom costs more than necessary compared to an existing product that already solves it — in that case look at Cluvix's ERP or CRM products before committing to a from-scratch build.
What drives cost & timeline
Number of roles and approval layers
More distinct roles (staff, team lead, accountant, director) each with their own approval flow means more screens and permission logic to design and test.
Number of systems to integrate
Connecting e-invoicing, banking, marketplaces, or legacy accounting software all require reading third-party API docs and handling failures when a partner system responds outside spec.
Volume of data migrated from the old system
Moving customer, inventory, or transaction history out of spreadsheets needs cleanup and reconciliation scripts, which take longer when the old data is inconsistent.
How to choose a partner
Count the exceptions in your current process
If your workflow has many cases packaged software can't handle, that's a clear sign custom development saves operating time down the road.
Estimate how long the system will be in use
A system expected to run past 3 years is usually worth building custom, since packaged license fees compound yearly and can exceed a one-time build cost.
Identify a business-side point of contact
The project needs someone on your side who understands the process and can join weekly discovery sessions — without this person, discovery drags on or misses details.
Common risks
Scope creep mid-build
Real users tend to think of new requirements once they see a working version.
How we handle it: Each two-week delivery is a checkpoint to log new requests and assess time/cost impact before adding them to scope, not silently absorbing them.
Reliance on a single person who understands the system
Operating risk is high if only one developer holds the full business logic.
How we handle it: Cluvix hands over technical documentation, data flow diagrams, and trains at least two people on the client side before project close.
Legacy data isn't clean enough to migrate
Data sitting in spreadsheets for years is usually duplicated, missing fields, or wrongly formatted.
How we handle it: Discovery includes reviewing a real data sample to estimate the cleanup effort before committing to a migration timeline.
Against the scope agreed after discovery. We don't quote before understanding the problem. A number given then is a guess, and both sides lose on it.
You do. All source is handed over at the end, with the right to modify it and continue with anyone you choose.
That's expected. Every two-week increment is a point to adjust. If a change grows the scope, we renegotiate time and cost before doing it. We don't slip the deadline quietly.
Yes, though the cleaning effort is the part that is hard to estimate: older data is usually duplicated, missing fields, or in inconsistent formats. The discovery phase reviews a real data sample first, before we commit to a migration timeline.
That is an operational risk, not a technical one. Before the project closes we hand over technical documentation and data flow diagrams, and train at least two people on your side, so the system does not depend on one individual.
Further reading
29 August 2026 · 6 min read
When Should You Build Custom Software Instead of Buying Off-the-Shelf?
Packaged software is cheap and fast to start with, but that doesn't always mean cheaper long term. Here's how to spot the point where building custom actually pays off.
29 August 2026 · 6 min read
Native, Cross-Platform, or Web App: Choosing the Right Platform for Your Needs
The three mobile platform options don't compete on which is "better" — they compete on which fits your actual problem. Here's how to decide with real criteria instead of gut feel.
29 August 2026 · 6 min read
Wordpress or Custom-Built: Choosing the Right Platform for Your Business Website
Both options have their place. The real question is matching the platform to your content-update frequency and speed needs — not just defaulting to whatever everyone else uses.
Talk to us about this service
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