Products
Repetitive work belongs to machines
Eighty per cent of the questions customers send are the same few dozen questions. Answering them at 11pm doesn't need a person — but knowing when to hand over to one does.
Real interface
This is what you see after logging in — not a mockup
Key capabilities
- Answers grounded in your own documents and data
- Hands over to a person when out of depth, with full context attached
- Runs on your website, Zalo and Facebook at once
- Captures leads inside the conversation
- Internal assistant: policy lookup, drafting standard documents
Measurable benefits
- After-hours response
- Someone answering 24/7
- Repetitive question volume
- Sharply reduced for the support team
- Waiting time
- Answered now instead of tomorrow
Deployment
Typical timeline: 2–4 weeks
Who this fits
A support team of 2 or more, with recurring, repeatable customer questions
- Best fit for
- Businesses fielding a lot of similar questions outside business hours, with documented answers already in place.
- Not a fit for
- If most questions are complex, one-off advice that differs every time, a chatbot won't help much — you still need a person.
Currently used by:
- Retail
- Education
- Healthcare
- Services
How pricing works
Number of conversations handled each month
The number of connected channels and how much source material needs training changes the price, not headcount.
Included
- Initial ingestion and setup of your reference documents
- Handover-to-staff logic with full context attached
- Website, Zalo OA and Facebook Messenger connections
- Monitoring and tuning of answers after launch
Ready-made integrations
- Website
- Zalo OA
- Facebook Messenger
- CRM
Talk to us about this product
Tell us about your problem — we'll reply within one business day.