Cluvix Zalo Mini App – Customer Engagement Inside Zalo
In today’s fast-paced world, customers demand convenience and instant interaction. As one of the most popular communication platforms in Vietnam, Zalo offers a unique opportunity for businesses. Cluvix Zalo Mini App helps companies leverage this channel to connect, engage, and retain customers effectively – without requiring them to download a new app.
Key Features
Online Booking within Zalo: Customers can book services directly through the Zalo Mini App, fully synchronized with Cluvix CRM, Dental, or Spa. This streamlines booking and reduces workload for front-desk staff.
Automated Notifications & Reminders: Send appointment reminders, promotions, and service updates via Zalo OA – a channel customers actively use – ensuring high open rates and engagement.
Customer Data & History Management: Customer information is stored and synchronized with the Cluvix ecosystem, allowing accurate tracking of behaviors, preferences, and transaction history.
Seamless Integration with Cluvix Ecosystem: Cluvix Zalo Mini App connects with Cluvix CRM, Dental, Spa, and App Mobile to ensure smooth data flow and smart operations.
Marketing & Customer Care Support: Run loyalty programs, promotions, or personalized greetings directly through the Mini App, enhancing customer engagement and loyalty.
No Extra Downloads Required: Customers can access services directly in Zalo without installing another app, lowering entry barriers and increasing adoption rates.
Key Features
- Online Booking: Sync with CRM/Dental/Spa systems.
- Automated Notifications: Send reminders, promotions via Zalo OA.
- Customer Data Management: Store and analyze behavior within Zalo.
Benefits
- Easier customer access via a familiar platform.
- Lower marketing costs with Zalo OA integration.
- Seamless customer experience without extra app installs.
Cluvix Zalo Mini App is more than a booking and care tool – it is a strategic bridge that enables businesses to optimize operations, enhance marketing effectiveness, and build long-term customer relationships on a familiar platform.
